FAQs
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What is the minimum purchase amount for free delivery?
To qualify for free delivery, your purchase must total at least £200 and fall within the green zone on our delivery map. Orders below this amount or outside the green zone will incur additional shipping fees, which will be calculated at checkout.
How are delivery charges calculated for zones outside the green zone?
Additional shipping fees apply for deliveries to the red and blue zones. Our order system will automatically calculate these charges and update the total cost before you complete your purchase at checkout
What should I do if I cannot be home for the scheduled delivery?
If you cannot be at home at the time of delivery, please call us at +447340845870 as soon as possible to reschedule. Prompt communication helps us avoid additional shipping charges and find a new delivery time that suits you.
Can I request to have my furniture assembled or installed?
Our delivery drivers do not offer assembly or installation services unless pre-arranged. If you require assembly or installation, please notify us before the delivery date so we can make the necessary arrangements.